Refund policy

Returns & Refunds

We do not accept change-of-mind returns. Due to the perishable nature of coffee, we do not accept returns of opened or unopened coffee products. Custom Orders Custom orders cannot be returned after artwork approval. This restriction does not limit remedies for damaged, defective, incorrect, or otherwise nonconforming products, or your rights under applicable law.

Damaged or Incorrect Orders If your order arrives damaged or you receive the wrong items, please contact us within 7 days of delivery at coffee@everboldstudio.com. We will gladly refund or replace any item that was mishandled in shipping or mis-packed.

How to File a Claim - Email your order number and a photo of the damaged package, or the incorrect item as applicable, to coffee@everboldstudio.com. - We’ll respond within 3 business days with next steps for a replacement or refund. For a defective product or another product-quality concern, contact us as soon as possible so we can review the issue. The 7-day reporting request and return restrictions above do not limit rights or remedies available under applicable law. Please contact us before sending any products. Our published correspondence address is not a returns address.